ABEILLON confidentiality declaration
At ABEILLON, protecting your privacy and personal data is of utmost importance. We encourage you to carefully review the privacy statement below to understand how we process your personal data when you use our website, interact with our customer service, visit our establishments, or engage in other forms of interaction with ABEILLON.
What Personal Information Do We Collect at ABEILLON ?
ABEILLON collects personal data when you provide it directly or when you use our website, including but not limited to:
- Information about you and your company when you create an account with us, including your name, contact details, your company name and contact details, details of your role in the company, and how you found our site.
- Information relating to your transactions, billing and deliveries, in the event that you make a purchase or subscribe to one of our products.
- Records of your interactions with us, for example, if you contact us by email, ask a technical question, report a problem, or communicate in any other way with our team.
- Your responses to our customer surveys.
- Interactions with your ABEILLONcontacts, whether at professional events or within a client's premises.
Certain information related to your use of our website, such as websites
from which you access or to which you browse, your device's unique identifier, IP addresses, operating system, advertisements you click on, products you search for, products you purchase, and information you download.
In addition, the promotional emails you receive from us can automatically detect whether you have opened or clicked on a link within those emails. This information allows us to evaluate our performance.
It should be noted that sometimes we may receive information about you from third-party sources, including commercial databases.
Some of the information mentioned above is essential for creating accounts or making purchases on the ABEILLONplatform. When this is the case, you will be informed during registration or when making purchases. All other information is optional, but not providing it may result in less relevant marketing and a less personalized experience.
How does ABEILLON use my personal data and on what legal basis?
Depending on how you interact with ABEILLON, the nature of your communications, and the permissions you grant, your personal data will be used for the following purposes:
- Create your customer account and manage your orders
Your contact details, information about your position and company, delivery and billing information. Contract execution.
- Managing and responding to your questions or complaints
Your contact details and all interactions; Our legitimate interest: (management of our business)
- To personalize your experience on our site and offer you content that interests you
Your account information, purchase history, browsing activity; Our legitimate interest: (promotion of our products and services)
- We invite you to participate in customer surveys, evaluations, and other market research.
- To send you promotional messages and display targeted advertisements about our products and your account information, purchase history, browsing activity, and company contact details
Your contact details: your consent and our legitimate interest: (promotion of our products)
- To improve and maintain our website, as well as monitor its use :
Your browsing activity, interactions with our site:
Your consent and our legitimate interest (operation and improvement of our site)
- To investigate fraud and protect our interests and those of third parties
Your account information, transaction history, use of our website. Our legitimate interest (prevention and detection of fraud and other wrongdoing).
When we process personal data based on our legitimate interest, we conduct a balancing analysis to document our interests, assess the impact on the individuals concerned, and determine whether the interests of the individuals override our interests in the processing.
With whom do we share your personal data at ABEILLON ?
ABEILLON may share information with carefully selected third parties to carry out our activities, including:
- Service providers: We share information with service providers acting on our behalf, such as digital marketing companies, statistical analysts, business and operational analytics specialists, and website optimization experts. We may also share personal data with providers involved in the delivery chain, such as freight forwarders, couriers, and delivery companies. Occasionally, we may share personal data with our professional and legal advisors.
- Government authorities: If your order is to be delivered outside the country, we may share information with the customs authorities of the destination country. We may also disclose personal data to law enforcement or other government authorities, including to report fraud or respond to legal requests.
- We may also transmit data to credit rating agencies and third parties involved in fraud prevention and detection.
- Media: From time to time, we may share aggregated and anonymized marketing statistics with our business partners, or use them in press releases, advertisements, or published reports. We will only personally identify you or any other customer in these communications with your prior consent.
- In the event of a sale of business assets, our customers' personal data may be disclosed to a potential buyer, to the extent possible, subject to compliance with the terms of this privacy policy.
- ABEILLON may disclose personal data if we believe that such disclosure is necessary to protect the rights, property or personal safety ofABEILLON, its customers, its employees or the public, or if we are legally permitted to do so.
Where does ABEILLON store my personal data and for how long?
ABEILLON, whose headquarters are located in France, processes your personal data in France.
If we need to transfer personal data outside the European Economic Area, we will ensure that your privacy and data protection rights are adequately protected by appropriate safeguards, in accordance with applicable law.
Please feel free to contact us for more information about these guarantees.
We retain your personal data for as long as necessary for the purposes mentioned above, and the retention period varies depending on your interactions with us.
For example, if you make a purchase from us, we retain information about that purchase for billing, tax, and warranty purposes.
We may also retain correspondence with you (for example, if you make a complaint about a product) for as long as necessary to protect ourselves from legal action. For more information on how long we retain cookies, please see our cookie policy.
When we no longer need to retain your information, we delete it. Please note that if you choose to unsubscribe from our marketing communications, we retain your email address to ensure you do not receive promotional messages in the future.
How does ABEILLON protect my personal data?
At ABEILLON, we are committed to providing a high level of service and security to our customers.
To ensure the security and protection of your personal data, we use the following security methods when you submit your information:
- The latest encryption technologies to protect and secure your data, guaranteeing safe and secure transactions.
- Where possible, your information is stored in encrypted form when you provide it to us, which ensures its protection during transmission.
- Your ABEILLON online account and personal profile are password protected, which means that you are the only one with access to this personal data.
You can modify your account and online profile information using your username and password.
How does ABEILLON use my personal data for commercial prospecting purposes?
Unless you have explicitly refused when registering your account or making your purchase, or if we have asked for your consent for marketing purposes and you have not given it, ABEILLON may send you emails, call you or send you SMS messages regarding our products and services.
In addition, we may occasionally send you direct (non-electronic) promotional mailings about products that we think may be of interest to you.
It is possible that all or part of these promotional messages may be personalized based on what we know about you and/or your company, including from your personal online profile, your previous searches and browsing history on ABEILLON, as well as your purchasing activities.
If you no longer wish to receive promotional messages from us, you have the option to:
- You can unsubscribe from emails by clicking the unsubscribe link in each email.
- Send us an email to [ marketing@abeillon.com ] abeillon "Unsubscribe from marketing communications."
Furthermore, you have the right to opt out of direct marketing or profiling for direct marketing purposes (this right can be exercised at any time).
You can also choose to stop seeing personalized ads on third-party websites, including social media platforms.
These advertisements can be personalized through the use of cookies that track your online activity to allow us to offer advertisements to customers who have visited ABEILLON.
When you see an advertisement on social media, it may be because we have asked the social network to show advertisements to our customers or users who match our customers' demographic profile.
In some cases, this may involve sharing your email address with the social network.
If you wish to disable personalized ads, you can change the cookie and privacy settings in your browser as well as on third-party websites.
How can I access, update, correct or delete my personal data?
You can view and update your personal profile information at any time by going to the "My Profile - Edit My Profile" section in "My Space", accessible via the link in the navigation bar.
If you have forgotten your password or are experiencing other difficulties accessing ABEILLON, please contact our customer service at [+33 0148592381].
personal data that you cannot resolve via your online personal profile, please contact us using the following contact details: [ abeillon ] and [ marketing@abeillon.com abeillon .
In accordance with data protection legislation, you have the right to access your personal data (including in a machine-readable format), to rectify it, to erase it, to object to its processing or to request a restriction of processing.
You also have the right to request the portability of your personal data to another company or a third party.
ABEILLON will comply with any request to exercise these rights in accordance with applicable law.
However, please note that these rights are subject to certain limitations and we may not be able to grant your request in some cases.
When we rely on your consent to process your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. However, we may have other legal grounds to process your data for other purposes, as explained above.
Cookies
ABEILLON uses cookies and similar technologies to ensure the proper functioning of its website, improve the site and personalize advertisements.
For more information about cookies, please see our cookie policy.
Contact Us
abeillon this privacy policy or how we use your personal data, please contact us by email at [ contact@abeillon.com ] .
If your concerns are not resolved, you have the right to lodge a complaint with the data protection authority in your country of residence, place of work, or the country where the alleged infringement took place.
Updates to this Privacy Policy
We may amend this privacy policy from time to time to reflect changes in the law, regulations or our data protection practices, in accordance with the law.
In that case, if required by law, we will provide you with a new or updated policy detailing the changes to the use of your personal data, and we will obtain your consent if necessary to continue processing it.
This privacy policy was last updated in October 2023.