ABEILLON confidentiality declaration

 

At ABEILLON, the preservation of your privacy and your personal data is of the utmost importance. We invite you to carefully browse the Privacy Declaration below to understand how we process your personal data when you use our site, interact with our customer service, visit our establishments or engage other forms of interaction with ABEILLON.

 

What personal information is we collecting at ABEILLON ?

 

ABEILLON collects personal data when you provide them directly or when you use our website, including but without limiting yourself:

 

• Information about you and concerning your business when you create an account with us, including your name, contact details, the name and contact details of your business, details on your role within the company, and how you discovered our site.
• Information relating to your transactions, invoices and deliveries, in case you make a purchase or subscribe to one of our products.
• Recording of your interactions with us, for example, if you contact us by e-mail, ask a technical question, report a problem, or communicate in any other way with our team.
• Your answers to our customer surveys.
• Interactions with your ABEILLONinterlocutors, whether during professional events or within the premises of a customer.

 

Some information related to your use of our website, such as websites

From which you access or to which you browse, the unique identifier of your device, the IP addresses, the operating system, the advertisements you click on, the products you are looking for, the products you buy, and the information you download.

In addition, the promotional emails that you receive from us can automatically detect if you have opened or clicked on a link in these emails. This information allows us to assess our performance

 

It should be noted that sometimes we can receive information concerning you third party sources, in particular commercial databases.

Some of the information mentioned above is essential for the creation of accounts or making purchases on the ABEILLONplatform. When this is the case, it will be indicated to you when registering or your purchases. All other information is optional, but their non-fierving can lead to a reduction in relevance of the marketing you receive, as well as a less personalized experience.

 

How does ABEILLON use my personal data and on what legal basis?

 

Depending on how you interact with ABEILLON, the nature of your communications, and the authorizations you grant, your personal data will be used for the following purposes:

 

 

• Create your customer account and manage your orders

Your contact details, information on your position and business, delivery and invoicing information Execution of a contract

• Manage and answer your questions or complaints

Your contact details and all interactions; Our legitimate interest: (management of our activity

• Personalize your experience on our site and offer you content that interests you

Your account information, purchase history, navigation activity; Our legitimate interest: (promotion of our products and services)

• Invite you to participate in customer surveys, assessments, and other market studies
• Send you promotional messages and display targeted advertisements on our products and your account information, purchase history, navigation activity, business contact details

Your contact details: your consent and our legitimate interest: (promotion of our products)

• Improve and maintain our website, as well as monitor its use :

Your navigation activity, interactions with our site:

Your consent and our legitimate interest (exploitation and improvement of our site)

• Conduct surveys on fraud and protect our interests and those of third parties

Your account information, transaction history, use of our website our legitimate interest (prevention and detection of fraud and other reprehensible activities)

 

When we process personal data on the basis of our legitimate interest, we carry out a balance analysis to document our interests, assess the impact on the persons concerned, and determine whether the interests of people prevail over our interests in treatment.

 

 

 

Who do we share with your personal data at ABEILLON ?

 

ABEILLON can share information with carefully selected third parties to carry out our activities, in particular:

 

• Service providers: We share information with service providers acting on our behalf, such as digital marketing companies, statistical analysts, specialists in commercial and operational analysis, and website optimization experts. We can also share personal data with providers involved in the delivery chain, such as forwarders, couriers, and delivery companies. Occasionally, we can share personal data with our professional and legal advisers.
• Government authorities: If your order must be delivered outside the country, we may have to share information with the customs services of the destination country. We can also communicate personal data to the authorities responsible for the application of the law or to other government authorities, in particular to report fraud or respond to legal requests.
• We may possibly transmit data to credit assessment agencies and third parties involved in the prevention and detection of fraud.
• Media: From time to time, we can communicate aggregated and anonymous marketing statistics to our business partners, or use them in press releases, advertisements or published reports. We will only identify you, you or any other customer, in these communications only with your prior consent.
• In the event of the sale of commercial assets, the personal data of our customers can be disclosed to a potential buyer, as far as possible, subject to compliance with the conditions of this privacy policy.
• ABEILLON can disclose personal data if we believe that this disclosure is necessary to protect the rights, property or personal security ofABEILLON, its customers, its employees or the public, or if it is legally authorized to do so.

 

Where does ABEILLON store my personal data and for how long?

 

ABEILLON, whose headquarters are located in France, processes your personal data in France.

If we must transfer personal data outside the European Economic Area, we will ensure that your rights in privacy and data protection are adequately protected by appropriate guarantees, in accordance with applicable legislation.

Do not hesitate to contact us for more information on these guarantees.

 

We keep your personal data as long as necessary for the purposes mentioned above, and the shelf life varies according to your interactions with us.

For example, if you make a purchase from us, we keep information about this purchase for reasons of billing, taxation and warranty.

We can also keep the correspondence exchanged with you (for example, if you file a complaint about a product) as long as necessary to protect us from legal action. For more information on the conservation time of cookies, please consult our cookie policy.

When we no longer need to keep your information, we delete it. Please note that if you choose to unsubscribe from our marketing communications, we keep your email address to make sure you will no longer receive promotional messages in the future.

 

How does ABEILLON protect my personal data?

 

At ABEILLON, we are committed to offering a high level of service and security to our customers.

To guarantee the security and protection of your personal data, we use the following security methods when you submit your information:

 

• The latest encryption technologies to protect and secure your data, guaranteeing safe and secure transactions.
• As far as possible, your information is stored in encrypted form when you provide us with it, which guarantees their protection during their transmission.
• Your ABEILLON online account and your personal profile are protected by a password, which means that you are the only one to have access to this personal data.

 

You can change your account information and online profile using your username and password.

 

How does ABEILLON use my personal data for commercial prospecting purposes?

 

Unless you have explicitly refused when registering for your account or your purchase, or if we have asked you for your consent for commercial prospecting and you have not granted it, ABEILLON can send you emails, call you or send you SMS concerning our products and services.

In addition, we can occasionally send you direct promotional (non -electronic) letters on products which, in our view, could interest you.

 

It is possible that all or part of these promotional messages are personalized according to what we know about you and/or your business, in particular from your online personal profile, your previous research and your ABEILLONbrowsing history, as well as your purchasing activities.

 

If you no longer wish to receive promotional messages from us, you have the possibility of:

• Unsuboring e-mails by clicking on the unsubscribe link present in each email.
• Send an e-mail to [ Marketing@ abeillon .com ] with the object "no longer receive marketing communications. »»

In addition, you have the right to refuse direct commercial prospecting or profiling made for direct prospecting purposes (this right can be exercised at any time).
You can also choose to no longer see personalized advertisements on third -party websites, including on social networks.

 

These advertisements can be personalized thanks to the use of cookies that follow your activity online to allow us to offer advertisements to customers who have visited ABEILLON.

 

When you see advertising on social networks, this may be due to the fact that we have asked the social network to disseminate advertisements with our customers or users corresponding to the demographic profile of our customers.

In some cases, this may involve sharing your email address with the social network.

If you want to deactivate personalized advertisements, you can change cookie and confidentiality settings in your browser as well as on third -party websites.

 

How can I access my personal data, update it, correct it or delete it?

 

You can consult and update your personal profile information at any time by going to the "My Profile - Modify my profile" section in "My space", accessible via the link located in the navigation bar.

 

If you have forgotten your password or if you encounter other difficulties in accessing ABEILLON, please contact our customer service at [+33 0148592381].

 

For any questions regarding your personal data that you cannot resolve via your online personal profile, please contact us using the following contact details: [ Contact@ abeillon .com ] and [ Marketing@ abeillon .com ].

 

In accordance with data protection legislation, you have the right to access your personal data (including in a machine -readable format), to correct it, to erase it, to oppose their processing or to request a limitation of the processing.

 

You also have the right to request the portability of your personal data to another company or a third party.

ABEILLON will comply with any request for exercise of these rights in accordance with the law in force.

However, please note that these rights are subject to certain limitations and that we may not be able to respond favorably to your request in some cases.

When we base ourselves on your consent for the processing of your personal data, you have the right to withdraw this consent at any time, without this affecting the legality of the processing based on consent before it is withdrawn. However, we may have other legal reasons to process your data for other purposes, as indicated above.

 

Cookies

 

ABEILLON uses similar cookies and technologies to guarantee the proper functioning of its website, improve the site and personalize advertisements.

For more information on cookies, please consult our cookie policy.

 

Contact us

 

If you have any questions about this privacy policy or how we use your personal data, please contact us by e-mail at [ contact@ abeillon .com ].

If your concerns are not resolved, you have the right to file a complaint with the data protection authority in your country of residence, your workplace or the country where the alleged offense has taken place.

 

Updates of this privacy policy

 

We may have to modify this privacy policy from time to time to reflect changes in the law, regulations or our data protection practices, in accordance with the law.

In this case, if the law requires it, we will provide you with a new policy or an updated policy that will detail the changes to the use of your personal data, and we will obtain your consent if necessary to continue to process them.

This privacy policy was updated for the last time in October 2023.